Terms of Service

Welcome to ALMA. These Terms of Service ("Terms") govern your access to and use of the ALMA website and its services (collectively, the "Service"). Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use the Service. You also affirm that you are at least 16 years of age and are otherwise fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.

2. Description of Service

ALMA is an AI-powered conversational agent designed to provide a supportive, confidential space for users to share their stories and explore their options. The Service aims to help organize thoughts, provide information, and, when requested, connect users to verified resources.

3. CRITICAL DISCLAIMER: Not a Substitute for Professional Advice

ALMA is not a licensed medical provider, mental health professional, legal advisor, or crisis hotline. The Service is not intended to be a substitute for professional medical advice, diagnosis, treatment, legal counsel, or emergency services.

• Do not disregard or delay seeking professional advice because of information or "guidance" you have received from the Service.
• The Service does not create a doctor-patient, therapist-client, or attorney-client relationship.
• If you are in crisis, feeling suicidal, or believe you are in danger, you must immediately contact emergency services (such as 911 in the U.S.) or a crisis hotline.

Reliance on any information provided by the Service is solely at your own risk.

4. User Conduct and Responsibilities

You agree to use the Service in a lawful and ethical manner. You agree not to use the Service:

• For any unlawful purpose or to promote illegal activities.
• To harm, threaten, or harass another person.
• To attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with the performance of the Service.

5. Privacy and Data

Your privacy is critically important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

6. Disclaimer of Warranties and Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, ALMA and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, opportunities, reputation, profits, or revenues, resulting from (a) your access to or use of, or inability to access or use, the Service; (b) any conduct or content of any third party on the Service; or (c) any content obtained from the Service.

7. Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice or liability, for any reason, including but not limited to a breach of these Terms.

8. Changes to Terms

We may modify these Terms from time to time. We will post the most current version on this page and update the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us.